Reference

Understand the Rules Before You Start

These terms set out what you can expect from squeen88 and what we expect from you. Access to the platform depends on local law and is available where local law permits — if you are in Kota Bharu or anywhere else in Malaysia, check…

Account eligibilityData handlingPayment termsUser rightsDispute process

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What Our Terms Actually Cover

squeen88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with squeen88 is personal and non-transferable. When you fund your account using Touch 'n Go eWallet, Boost, or GrabPay, the transaction is subject to both our payment terms and the rules of the payment provider you choose. Deposits are credited once the payment rail

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confirms the transfer — we do not hold funds beyond what is needed to settle your account balance. Withdrawals follow a verification step: we confirm your account identity matches the wallet or bank details on file before releasing funds, which protects both you and the platform
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from unauthorised transfers. We reserve the right to suspend or close accounts that breach these terms, including accounts that show signs of fraudulent activity or that are operated by someone other than the registered holder. Any promotional credit applied to your account is subject to separate
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conditions shown at the time of the offer. Disputes about account balances or transaction records should be raised through our support channel within 30 days of the transaction date. We keep transaction logs and will share the relevant record with you on request. Access to certain
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features may be restricted depending on your region and what local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT OUR TEAM

Reach Us About Any Legal or Account Matter

If you have a question about these terms, your account data, or a transaction dispute, our support team handles legal and account queries directly. Raise your issue through live chat or email and include your account reference so we can pull the right records quickly.

HOW WE PROTECT YOU

Data, Security and Account Integrity

squeen88 handles your personal data in line with the terms you accepted at registration. We collect only what is needed to operate your account, verify your identity, and process payments through Touch 'n Go eWallet, Boost, GrabPay, and other supported rails. You can request a copy of the data we hold on you at any time through the support channel.

Data Retention

We retain account and transaction records for as long as required by applicable law. Once that period ends, records are deleted or anonymised. You may request early deletion where local law allows.

Cookie Use

Cookies on squeen88 keep your session active and remember your wallet preference. You can manage cookie settings through your browser; disabling them may affect login and payment flows.

Account Security

Login uses a one-time password sent to your registered mobile number. Never share that OTP with anyone. If you suspect unauthorised access, contact live chat immediately to freeze the account.

Data Access Requests

To see, correct, or request deletion of your personal data, send a written request via email with your account ID. We will confirm receipt and respond within the timeframe local law requires.

Common Questions About Your Rights and Our Terms

These are the questions we hear most often about account rules, data rights, and how our terms apply to Malaysia accounts.

Account eligibility depends on local law. Access is available where local law permits. You must be of legal age in your jurisdiction and must not be accessing the platform from a restricted region.

We retain your records for the period required by applicable law after account closure. You can request a copy of your data or ask about early deletion by contacting support with your account ID.

Yes. Raise the dispute through live chat within 30 days of the transaction date. Include your account reference and the transaction timestamp so we can pull the payment log and review it with you.

Send a written request by email with your registered account ID. We will confirm receipt and provide the data within the timeframe required by local law, typically within a few business days.

Our terms are governed by the laws applicable to the jurisdiction in which squeen88 operates. Where local law conflicts with any part of these terms, the local law takes precedence for accounts in that region.

We may update these terms and will notify you via your registered email or an in-account notice before material changes take effect. Continued use of the platform after that date means you accept the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Infosqueen88 Glossary Infosqueen88 Deposits & Withdrawals

Understand the Rules Before You Start

Reach Us About Any Legal or Account Matter

Data, Security and Account Integrity

Data Retention

Cookie Use

Account Security

Data Access Requests

Common Questions About Your Rights and Our Terms

01 Who can open an account on squeen88?

02 What happens to my data if I close my account?

03 Can I dispute a transaction processed through Touch 'n Go eWallet or Boost?

04 How do I request a copy of the personal data squeen88 holds on me?

05 What law governs these terms?

06 Can squeen88 change these terms without notice?

Legal

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